# idsvending.com

> Intelligent Dispensing Solutions (IDS): leader in smart vending solutions for supply, asset, and inventory management across manufacturing, healthcare, education, IT, logistics, and retail. U.S. made, 90+ years industry experience. Features: iQ Technology, cloud-based analytics, guaranteed delivery, 24/7 global support, and 3-year factory warranty.

IDS (Clive/Des Moines, Iowa, part of The Wittern Group) is a pioneer in automated dispensing, supply lockers, and inventory control systems. IDS machines provide secure, cloud-controlled management and real-time data to improve workflow and asset security; tailored to any workplace, globally.

## Product Lines

- **Supply Dispensers**: SD3000 (43–115 items), SD5000 (60 items). Dispenses consumables/tools, configurable trays, rugged/long-life builds, touch screen or keypad interface.
- **Supply Lockers**: Adjustable lockers for large/small items, secure access, supported by same real-time cloud software.
- **Combo Vending**: Mixed format dispensing (over 30 items, 500+ capacities); supports small and large products in one unit.
- **Specialty/Industry Machines**: Pharmaceuticals, PPE, office/tech, food service, EMS, retail, hospitality, corporate, defense, aerospace.

## Technology & Features

- **iQ Technology**: Cloud-based software, remote analytics, and inventory control. Multiple machine access modes: RFID, barcodes, badges, biometrics, PIN, credit card.
- **Guaranteed Delivery**: Product always dispensed, or instant refund; reduces waste and complaints.
- **Custom Branding**: Graphic wraps and tailored exterior designs.
- **User Interfaces**: 3.5” display, upgradeable to 7” touch screen.
- **Reconfigurable Setup**: Modular trays and helixes allow item/packaging changes on-site, no tools required.

## Warranty & Support

- **3-Year Limited Parts Warranty**: Factory warranty on all units; refrigerated systems may have additional pro-rated coverage.
- **24/7 Global Support**: Toll-free technical help, repair, maintenance, and parts; Vendnet network for international support.
- **Order Parts/Service**: Online parts ordering, service scheduling, full manuals and digital library.

## Services

- **Leasing/Financing**: 48-month terms possible, competitive factory-direct financing.
- **Product Replenishment**: Optional end-to-end supply management for busy operations.
- **Shipping/Installation**: Full shipping logistics, on-site delivery, initial setup.

## Contact & Resources

- Service & Support: 877-771-4446, online forms.
- Warranty Info: [https://www.idsvending.com/support/warranty/](https://www.idsvending.com/support/warranty/)
- Parts: [https://www.idsvending.com/support/](https://www.idsvending.com/support/)
- Customer Testimonials: [https://www.idsvending.com/about/our-customers/](https://www.idsvending.com/about/our-customers/)
- Product Guide (PDF): [https://idsvending.com/wp-content/uploads/IDS-Product-Guide-05-2021.pdf](https://idsvending.com/wp-content/uploads/IDS-Product-Guide-05-2021.pdf)

## Optional

- **History & Heritage**: Part of The Wittern Group; American manufacturing since 1931, third-generation family leadership, globally renowned for automated dispensing innovation.