A history of

Automated Dispensing Innovation

IDS was a pioneer in the smart supply vending machine market and as the first in the marketplace, has maintained its advantage by improving and enhancing its offering since.

Our success comes from our rich history in the automated vending business and as part of The Wittern Group of companies, we have over 90 years in the automatic merchandising business. The Wittern Group’s founder, F.A. Wittern, was known as an innovator and today, the company is its third-generation of family leadership.

Today, we are the world’s largest manufacturer of integrated smart vending machines and supply lockers. From the highest quality equipment manufactured in the U.S.A. at our 500,000 square foot production facility located in Des Moines, Iowa to our proprietary back-end software integration, IDS Vending has the most sophisticated solution and in-depth understanding of our customers’ needs.

While we are always looking forward in our work, we would not have gotten to where we are now without our dedication to offering quality equipment to the marketplace. We recognize that if we take care of our customers, we take care of ourselves.

The Wittern History

2021 marks the 90 year anniversary of our parent company, The Wittern Group. What started as an initial investment of $12.50 has grown into diversified product offerings in order to adapt to the latest in vending technology in order to meet the needs of our customers. Now in our third generation of leadership, the Wittern family has grown to include all Wittern Group employees and we don’t plan on slowing down anytime soon. We are committed to providing the best products and services to our customers.

Leadership

Strong leadership is vital to achieving our goals and fulfilling our Mission to be a leader in quality products, customer service, innovation, and technology today and in the future.

FAQ

Want to know more? We have some frequently asked questions and answers to help you make the most informed decision for your company when it comes to dispensing needs.

When it comes to controlling your

Organization's Efficiency, IDS is the Intelligent Choice.

IDS offers much more than automated dispensing equipment.

Unlike other companies that provide automated dispensing equipment, IDS offers ancillary services that set us apart of the competition. Including everything from flexible leasing programs to 24/7 technical service and on-site repair support to custom equipment branding, this support has proved invaluable to our customers time and time again.

Trust us, you have not truly experienced a single source supplier in automated dispensing until you have experienced IDS.

Leasing Programs

Our leasing programs are available with terms up to 48 months and provide customers with greater flexibility while increasing cash flow and enhancing liquidity.

Shipping & Logisitics

Your IDS machines are ready to ship from our factory. Now what? Just relax and let the IDS logistics team take care of the shipping arrangements.

Service

We provide 24/7 technical support and have a robust global network to perform on-site repair and preventative maintenance services.

Custom Branding

Our marketing team can help you design the right look for your equipment that is cohesive with your existing company branding or a location’s decor.

Inhouse professional discussing options with patient

Financing Programs

Our competitive financing options allows your organization to start taking control of your inventory today with minimal upfront investment.

Manufacturing & R&D

With a production facility located in Des Moines, Iowa of over 500,000 sq. ft., IDS is the world’s largest manufacturer of automated dispensing equipment.

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Product Replenishment

IDS offers a consistent and reliable point-of-contact for product replenishment and equipment management of corporate programs nationwide.

Software

Our powerful iQ Technology is what makes our equipment “intelligent”. Utilize with your existing POS systems to integrate seamlessly into your business.

The BIG Advantage

Organizations utilizing point-of-use, automated dispensing experience…

35% Average reduction of inventory spend (on average).

24/7 Supply availability with accountability of user transactions.

0.2 Labor hours saved per transaction (on average).

100% Inventory visibility – reduce stock-outs and obsolete inventory.

We've got you covered!

Equipment Guarantee

Through The Wittern Group of companies, IDS’ smart vending machines and supply lockers are factory direct and are manufactured at the company’s headquarters in Des Moines, Iowa. IDS is proud to offer the highest quality equipment on the market and warrants its equipment for part replacements due to manufacturing defects under normal use and so long as the equipment failure is not due to misuse or forces of nature.

Please speak with an IDS solution manager or your IDS Distributor for specific details.

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