The IDS Customer Experience

Customer Spotlight


University of California San Diego

Access to testing remains a critical offering during the ongoing pandemic. By providing access to this health technology, our students, faculty and staff, no matter their vaccination history, will be able to quickly and easily access COVID-19 tests throughout the day and into the evening.

Agnes Wong Nickerson, Interim Vice President for Business and Financial Affairs and Chief Financial Officer

Customer Spotlight


San Diego State University

If you’re worried that you have any symptoms, it just makes it very easy to pop on over and grab one, as opposed to just hoping you’re okay.

Heidi Nguyen, Senior Admissions Counselor

Customer Spotlight

Hunt Regional Healthcare logo

Hunt Regional Healthcare rolls out ScrubTrak system to curb scrub loss

Before implementing ScrubTrak, Hunt Regional Healthcare relied on a manual system for checking out and returning scrubs. The system was simple. Scrubs were kept in a cabinet. Physicians, nurses, and techs checked them out when needed. However, Leadership at the Hunt Regional Healthcare noticed an alarming trend with their approach.

“Human error is inevitable,” Ryan Madewell, director of environmental services for Hunt Regional Healthcare. “We were losing scrubs faster than we should have been.”

Leaders at Hunt Regional Healthcare were ready to make a change.

Customer Spotlight

Pasco County Schools

Pasco County School District in Florida utilizes IDS’ integrated point-of-sale (POS) vending solution to drive program revenue districtwide

Pasco County School District in Florida utilizes IDS’ integrated POS vending solution to manager almost 300 vending machines districtwide. Through Pasco County’s vending program only beverages and snacks meeting the USDA Smart Snacks in School standards are available to students. In addition, a variety of beverages and snacks, including healthy options,  are available to adults. A portion of the proceeds from vending machines located outside of student dining are distributed to school principals for use at their discretion to benefit students.  And the vending machines are stocked and maintained by each school’s cafeteria staff. This promotes an increase in employee retention by creating opportunities for our staff to work additional hours, learn new aspects of food and nutrition and develop new skills.


Our Clients