Customer Spotlight: Mastic Beach Ambulance Company Success Story

This month, we want to highlight our medical vending machine customer, Mastic Beach Ambulance Company.

Mastic Beach Ambulance Company implemented our U-Cap-It medical vending solution and placed themselves in control of inventory. Now, they are able to save staff time managing inventory and significantly reduce costs associated with wasted and expired supplies.

With 90-100 staff members, the Mastic Beach Ambulance Company runs five ambulances and multiple responders and averages about 2,500 to 3,000 calls a year.

Prior to implementing the U-Cap-It system, Mastic Beach would run into problems with tracking of product on hand. This ended up being an issue when crews were coming back into the building to restock and there was no product left.

Though a few different software solutions were looked into by Mastic Beach, they found the U-Cap-It solution to be the best option. The cost savings implemented by U-Cap-It was a huge benefit for Mastic Beach. Implementing the solution allowed Mastic Beach to spend less time doing the manual count and paperwork needed to keep track of all the spreadsheets and physical inventory in their building.

“U-Cap-it was able to provide us with exactly what we were looking for.”

-Rich Tvelia, District EMS Supervisor, Mastic Beach Ambulance Company.

When Mastic Beach needs to do a restock, whether something expires or is out of stock,  U-Cap-It is able to see exactly which ambulance vehicle needs the restock. Additionally, there are automated reports and instant notifications from the U-Cap-It website available to Mastic Beach to better track all of their equipment, certifications and product.

In implementing the U-Cap-It system, Mastic Beach was able to save up to $8,000 in the first year alone. Now that the system is in place, there is also continuing local technical and training support from IDS.

“I would recommend the U-Cap-It system to any other agencies in need of cost-cutting processes, ease of use, inventory tracking, and continued customer support.”

-Rich Tvelia, District EMS Supervisor, Mastic Beach Ambulance Company.

If you’re looking for a better way to control inventory, save staff time managing inventory and significantly reduce the cost of wasted and expired supplies, consider IDS U-Cap-It solutions.

For more information about U-Cap-It, visit us here.

Watch the entire testimonial here.